Question 1

Photos are not uploading

Accepted Answer

Captures sitting in the queue, and how to get them moving.

Question 2

The GPS position or address is wrong

Accepted Answer

Why a pin drifts, and what to do about a wrong street name.

Question 3

Cannot sign in

Accepted Answer

Wrong password, unverified email, or the wrong sign-in method.

Question 4

Two-factor problems

Accepted Answer

Codes rejected, a lost phone, and how backup codes work.

Question 5

An invitation is not working

Accepted Answer

No email, an expired link, or no seats left on the plan.

Question 6

A route will not optimize

Accepted Answer

Usually unresolved addresses. Sometimes the plan.

Question 7

An export or report failed

Accepted Answer

Plan limits, selections that are too big, and formats that are not included.

Question 8

Notifications are not arriving

Accepted Answer

Push on the phone, and the emails delivery recipients should get.

Troubleshooting GeoCliks